Victor Shade’s Elite Services Package is designed to provide you with a plethora of benefits so you can be confident in your purchase of custom window treatment.
Certified Measuring & Installation Services
When you order a custom window treatment from Victor Shade, our insured and bonded Hunter Douglas Certified Installers will come to your home and expertly measure and install your new product.
Hunter Douglas “The Right Choice” Assurance Program
With the Right Choice Promise, Victor Shade will provide a one-time replacement of your window coverings with a Hunter Douglas product of equal or lesser value if you're not satisfied within 21 days of your purchase.
Victor Shade “In Your Home” Concierge Service
Victor Shade offers an "In Your Home" concierge service that includes free temporary shades for affected privacy areas, as well as an extended manufacturer's warranty.
Exclusive Membership In the Platinum Cleaning Club
Your window treatments should always look their best. As the only full-service window treatment cleaning and repair shop in the Greater St. Louis area, Victor Shade is committed to providing you with convenient cleaning and repair. With this exclusive membership, receive 15% off all cleaning for your new Victor Shade shades and blinds for the first 5 years of ownership.*
Premier Status at the Victor Shade Service Center
With Premier Status at Victor Shade, we will provide you with the following benefits at our store:
- Exclusive email offers for discounts on window treatment cleaning.
- Guaranteed service and repair of all blinds at our onsite location.
- Repairs finished in 7-10 working days, on availability)
* Room darkening and dimming products are not included in the Platinum Cleaning Club