Victor Shade’s Elite Services Package is designed to provide you with a plethora of benefits so you can be confident in your purchase of a custom window treatment.
Certified Measuring & Installation Services
When you order a custom window treatment from Victor Shade, our insured and bonded Hunter Douglas Certified Installers will come to your home and expertly measure and install your new product.
Our installers are also experts in motorization and will help you program your remote control and set up your smart device to operate your shades and work beautifully with your home’s automation.
Hunter Douglas “The Right Choice” Assurance Program
Hunter Douglas has such confidence in our ability to guide you to the “Right Choice” that they have authorized Victor Shade to offer you the Right Choice Promise.
We invite you to experience and enjoy your new window coverings in your home for 21 days. In the unlikely event that you are not satisfied with your window treatment by the end of this period, Victor Shade will provide a one-time replacement of your window coverings with a Hunter Douglas product of equal or lesser value of your choice.
It’s that simple, and it’s available at Victor Shade.
Victor Shade “In Your Home” Concierge Service
Victor Shade extends the warranties that window treatment companies offer by providing an “In Your Home” concierge service: Should your new blinds need warranty servicing for the first year, we promise to promptly respond with a certified installer at your window to diagnose and fix the problem.
Upon placement of your order, Victor Shade will supply you with free temporary shades for affected privacy areas, such as the bedroom or bath. Additional temporary shades are also available for purchase.
Exclusive Membership In the Platinum Cleaning Club
Your window treatments should always look their best. As the only full service window treatment cleaning and repair shop in the Greater St. Louis area, Victor Shade is committed to providing you with convenient cleaning and repair with our.
With this exclusive membership, receive 15% off all cleaning for your new Victor Shade shades and blinds for the first 5 years of ownership.
Please note that the Platinum Cleaning Club excludes room darkening and dimming products since they cannot be cleaned in our ultrasonic tanks.
Premier Status at the Victor Shade Service Center
With Premier Status at Victor Shade, we will provide you with the following benefits at our store:
- Exclusive emails offers for discounts on window treatment cleaning.
- Guaranteed service and repair of all blinds at our onsite location.
- Repairs finished in 7-10 working days, on availability)